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At Ice Systems, we understand that investing in an industrial ice machine is an important step for many businesses across a wide range of sectors. If you’re new to ice production or looking to upgrade your current setup, it’s natural to have questions. To help, we’ve answered some of the most common queries about our industrial ice machines.
What types of Industrial Ice Machines are available?
We supply both industrial flake and chip ice machines, each suited to specific industries. Flake ice is sub-cooled at -7°C, dry to the touch, and highly versatile. It’s ideal for bakeries, meat processing, vegetables, seafood, and vegan products, where consistent and rapid cooling is essential.
Chip ice is produced between -0.5°C and -1°C. It melts slowly and is perfect for fish, shellfish, and fresh produce displays, thanks to its crystal-clear appearance. Both types guarantee high performance and hygiene, and our engineers provide full installation and training.
For flexibility, we offer industrial ice machines for sale and to rent. Rental is often used to meet seasonal demand or support short-term projects. Our demonstration machines are also available for businesses wanting to see the benefits before making a final decision.
We pride ourselves on fast delivery and professional installation. Once your order is confirmed, our engineers aim to deliver and commission your industrial ice machine within 5–7 working days. In urgent cases, we often achieve this sooner.
Whether you choose a factory-refurbished industrial ice machine or a new unit, installation includes full training. Our engineers guide your team through daily use, water filter changes, and hygiene routines. Every machine is fitted with an HMI touchscreen, which offers built-in sanitation and timer programmes for ease of use.
For businesses with capacity needs that change frequently, our industrial ice machine rental service ensures you can scale quickly. All rental machines include servicing, breakdown cover, and warranty as standard. Many customers use rental to bridge the gap whilst awaiting a new purchase.
At Ice Systems, we provide comprehensive support to keep industrial ice machines running efficiently. For purchased units, we offer personalised service agreements, flexible maintenance, 24/7 helpline, and in most cases, on-site engineering support is available the next working day.
We also provide a dedicated filter service department. Replacing water filters every three months maintains ice quality and reduces limescale, so we track schedules and hold stock for same-day dispatch.
All machines come with a warranty as standard. Purchased units include a 12-month parts and labour warranty, extended to 24 months when serviced by us after the first year. For rentals, the warranty is built into the monthly cost.
At Ice Systems, we’ve delivered industrial ice machines across the UK, Europe, and the USA. If you need an industrial flake or chip ice machine, we can help.
Products
Ice Systems Offers a Range of Industrial Flake and Chip Ice Machines
Aftersales
Industry Leading Service, Support, Installation and Training
Make An Enquiry
Call 01472 267524 for more information or complete the form below:
